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Overview

A hard-working, detail-oriented professional with experience leveraging digital marketing skills to create content. Collaborates with cross-functional teams to develop brand narratives and engage key audience segments. Closely monitors industry trends and self-starter who implements innovative approaches across platforms.

Education

Bachelor of Arts, Professional and Public Writing

Michigan State University (MSU)

May 2020

GPA: 3.8

Awards and Honors: Dean’s List (2018, 2019, 2020) and National Society of Collegiate Scholars

Relevant coursework: publication management, creative writing, technical writing, content strategy, copyediting, digital video production, document design, public relations

areas of expertise

  • Digital marketing

  • Marketing strategy

  • Graphic design

  • Content creation

  • Brand awareness and development

  • Social media

  • Audience engagement

  • Team leadership

  • Retail/Client relations

  • Photography/Videography

Technical skills

Media software: Cision and Sprinklr
Slack
Microsoft Office (Excel, Word, and PowerPoint) Google Suite
Mac OS
Certified in HubSpot Marketing Software
Hootsuite
CMS: WordPress and concrete5
SEO tools: Moz and Ahrefs
Buzzsprout
Canva
Homestyler
Adobe Creative Suite: Photoshop, Illustrator, InDesign, Premiere Pro, and After Effects

contact details

carolinecaramagno(at)gmail(dot)com

Experience

Blog Writer

July 2020 - Present

Marketing Department, Cove Communities

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  • Research topics based on an SEO strategy to create written content about real estate and hospitality, spanning three continents and over 30 communities

  • Collaborate with Senior-Level Management to ensure content has strategic value for Cove’s marketing efforts

  • Author and publish lifestyle blogs to Cove Communities’ website using WordPress

Interior Designer

January 2022 - April 2022

Havenly

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  • Produced deliverables such as idea and concept boards, floor plans, and 3D renderings for nearly 30 clients using Homestyler and Photoshop

  • Ensured client satisfaction from start to finish through strong communication using direct messages, phone calls, and video chats

  • Worked within the confines of budgets ranging from $1,000 to $11,000

  • Closed over $15,000 of net sales in the span of four months

Communications Assistant

March 2021 - September 2021

Marketing Department, Medecision

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  • Curated social media posts for Instagram, Twitter, Facebook, and LinkedIn for an audience of over 12,000 followers using HubSpot and Hootsuite

  • Monitored social media posts to track engagement metrics using HubSpot to increase Medecision’s follower count by 2.5%

  • Created internal and external campaigns to drive employee engagement and brand awareness

  • Implemented a new SEO strategy for Medecision’s consulting division website on over 40 pages to increase their web authority

  • Revamped the promotion of the company’s podcast through visual soundbites on social media using Buzzsprout

  • Coordinated logistics and created detailed meeting agendas for teams across the organization, including Senior-Level Management

Web Designer

July 2020 - January 2021

Human Resources Department, Cove Communities

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  • Led the revision of Cove Communities’ website for the Human Resources and Marketing teams

  • Created and maintain high fidelity wireframes for the website to review during monthly meetings with the Senior VP of HR and Senior HR Generalist

  • Researched competitor’s websites to ensure Cove Communities is a strong contender in the industry

Production Assistant

January 2020 - May 2020  

Department of Writing, Rhetoric, and American Cultures, Michigan State University

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  • Aided the Department Chair in producing a documentary on The Furies Collective

  • Led research of archival materials to support content for the documentary

  • Produced written and verbal feedback for video drafts

  • Engaged in monthly team meetings to create ideas for upcoming video drafts

  • Analyzed film contests and developed a robust Excel spreadsheet to track data

Social Media and Content Specialist 

August 2018 - April 2020   

College of Arts and Letters, Michigan State University

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  • Created social media content for Instagram, Twitter, Facebook, and LinkedIn for an audience of over 15,000 followers

  • Directed curation of social media posts that reached more than 37,000 people

  • Actively monitored social media posts to track engagement insights using Sprinklr

  • Wrote and edited stories for the College’s website, including conducting over 50 interviews

  • Led distribution of news items to the College’s website using WordPress and concrete5

  • Collaborated with a team in weekly meetings to produce story ideas and manage upcoming tasks

  • Trained new employees by creating detailed instruction manuals to be used for future hires

Sales Associate

Summers of 2018 and 2019

Urban Outfitters​

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  • Responsible for increasing the store’s match rate through creating and maintaining customer relations

  • Fostered strong client relationships to ensure future business for the store

  • Successfully assisted customers with product selections and transactions

  • Arranged new merchandise displays to encourage the store’s sales

Blog Writer

October 2017 - April 2018

VIM Magazine, Michigan State University

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  • Created original written content and photography as a member of the Women’s Fashion Team

  • Authored press releases, including highlighting the Michigan Fashion Media Summit

  • Pitched ideas for the print magazine and online blog

  • Collaborated with a team during weekly meetings to produce an editorial calendar 

  • Networked with fashion executives and industry contacts at shows to build engagement for the magazine

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